Items shipped from IntelliStart
can be returned within 30 days of receipt of shipment in good
condition. Return freight cost is the responsibility of the customer. Refund will be processed within 5 business days after product is received at the return center. All returns should be sent to: Attention: IntelliStart Returns
4400 Highlands Pkwy
Smyrna, GA 30082
Return form can be requested from firstname.lastname@example.org
IntelliStart products are subject to a warranty period of 12 months from ship date. Warranty products are processed free of charge. NOTE:
Warranty may be considered void for incorrect utilisation, installation or if unauthorised
modifications are detected. Process
- Customer completes Return Authorization (RA) form after receiving it from email@example.com and receives RA acknowledgement and shipping instructions.
- Customer ships products in accordance with instructions listed on the RA form.
- Customer must include the RA form as part of the shipping documentation.
- RA form must match actual returned material; otherwise, delays could result.
- Once products are received, IntelliStart will:
- Perform product analysis and schedule for repair
- Provide expected return date
- Repair or Replace